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Return & Replacement Policy

Return & Replacement Policy

Are there any hidden costs (sales tax, etc.) on items sold by TEXET?

No. The prices mentioned on the website are inclusive of all the taxes.

What is the estimated delivery time?
The item's delivery depends on the shipment of the goods that varies from items to items. Generally, we ship all the orders within 1 working day. So the estimated delivery time is around 2-4 days in India.

I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return.


TEXET's Return and Exchange Policy offers you the option to return or exchange items purchased (Not on Offer) on TEXET within 7 days of the receipt.

We at Texet are dedicated to ensuring your satisfaction with every purchase. Our return and replacement policy is designed to be fair and transparent.​

Within 7 Days: If you discover a manufacturing defect within 7 days of receiving your product, we will gladly facilitate a return or replacement at no additional cost to you.​

After 7 Days: For requests made after the initial 7-day period, a one-time shipping fee will be applicable for returns or replacements due to a manufacturing defect.​​

Please ensure the product is in its original packaging and in the same condition it was received. Contact our customer support team, and they will guide you through the process.​

Thank you for choosing Texet! Your satisfaction is our priority.​

Note: This policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.


For certain conditions on returns please check our Terms and Conditions

The following EXCEPTIONS and RULES apply to this Policy

  • The item needs to be exactly in the same condition as it was delivered
  • Damage products can NOT be returned
  • The product's bill must be there inside the return package

To return a product to TEXET, kindly contact us at